Tālapatram

Introduction

Tālapatram ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how our app, website and service ("Service") collects, uses, and safeguards your information.

Information We Collect

• Your account details from sign-in: name, email, phone number and photo
• Your preferences: language, and if you choose to share them, gender and age range
• What you create: your Yogi questions, your comments, and any location you set for Surya
• Your purchases. We never see your card, UPI or bank details.
• Device, usage and crash information, to keep the app working well

How We Use Your Information

We use the collected information for:

1. Providing the Service: Your account, progress, Yogi answers and membership
2. Personalising Yogi: Using your name, gender and age range to shape its answers
3. Improving the app: Understanding which features people use
4. Fixing problems: Diagnosing crashes and errors
5. Safety: Moderating comments and preventing fraud and abuse
6. Communication: Notifications you allow, and messages about your account
7. Measuring our ads: Knowing which ads bring people to Tālapatram

Data Storage

Local Storage

• Chat history is stored locally on your device using encrypted storage
• You can clear your chat history at any time from the App settings
• Data remains on your device and is not automatically synced to cloud servers

Server Processing

• Messages are sent to our servers only to generate AI responses
• Messages are processed in real-time and are not stored permanently
• Server logs may retain anonymous usage statistics for up to 30 days

Where your data lives

Account data, lesson progress, certificates, and program enrollment records are stored in Firebase asia-south1 (Mumbai, India). Your primary data does not leave India.

Third-Party Services

We share data only with service providers that help us run Tālapatram: Google, Groq, Anthropic, PostHog, Sentry, Meta, Apple, PhonePe, Razorpay, MSG91, Typesense and Cloudflare.

This site is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply. reCAPTCHA Enterprise is used to protect our authentication flows from abuse and fraud.

Data Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share information only in these circumstances:

• With your consent: When you explicitly authorize sharing
• Legal requirements: When required by law or to protect our rights
• Service providers: With trusted partners who help us operate the App (under strict confidentiality agreements)

Data Security

We implement industry-standard security measures:

• Encryption: HTTPS/TLS for data transmission
• Encryption at rest: Data stored with Google Cloud is encrypted
• Access Controls: Restricted access to user data

Your Rights

You have the right to:

1. Access: Request information about data we have about you
2. Deletion: Delete your account in the app (Profile > Manage Account > Delete account), or email us
3. Correction: Update or correct your information
4. Withdraw consent: Turn off notifications in your phone's settings, or delete your account
5. Data Portability: Ask us by email for a copy of your data, including your Yogi chats

Exercising Your Rights

To exercise these rights, contact us at: privacy@talapatram.ai

Children's Privacy

Tālapatram is generally intended for users aged 13 and above. We follow the Digital Personal Data Protection Act, 2023 (India), which classifies all individuals under 18 as "children" and requires parental consent for processing their personal data. Our practical approach is:

Users under 13

Direct self-signup is not available. Parents may, however, enroll children under 13 through a partner program (such as our Schools Outreach Summer Reading Club). In these cases:

• The account belongs to the parent, not the child.
• The parent provides consent during sign-up using their own email and phone number.
• We collect only the child's first name, class, and lesson progress. We do not collect full name, photo, address, date of birth, or contact details from the child.

Users 13 to 17

Direct accounts are available. By creating an account, the user confirms that they are 13 or above and, if under 18, that a parent or guardian permits them to use Tālapatram. Parents and guardians of users in this age range are responsible for supervising their child's use of the platform.

What we don't do for any user under 18

• We do not show advertising in the app.
• We do not profile or behaviorally track users for advertising purposes.
• We do not show advertising or run ad-targeted profiling. Tālapatram has a paid plan, Tapasvi, marketed to adult users, and the app contains product CTAs for this plan. Children may see these CTAs while using a parent's account, but only the parent can transact. The program courses gifted to children are fully free; no payment is ever required to complete them.

Right to access, correct, or delete

A parent or guardian may, on behalf of a user under 18, request data access, correction, or deletion at any time by emailing privacy@talapatram.ai or, for school-program enrollments, schools@talapatram.ai. We honor erasure within 15 days. If you believe a child is using Tālapatram without appropriate parental supervision, please contact us immediately.

Compliance evolution

DPDP Rules have not yet been fully notified by the Government of India. We will update this section to align with formal Rules as they take effect.

School partnerships and programs

Tālapatram operates partnership programs with schools, such as the Summer Reading Club. The following terms apply specifically to those programs.

Parent-managed accounts

Parents enroll children via a unique URL provided by the partner school. Each enrollment is opt-in. The school never handles student data through Tālapatram.

What we collect during a program

• From the parent: email and phone number, used for sign-up verification and program communications.
• About the child: first name, class, and lesson progress. Used to personalize the certificate and measure program completion.
• School attribution: the school's slug from the unique URL. Used to co-brand the completion certificate and to share an aggregate completer list (first names + classes only) with the school's Principal at the end of the program.

What we do not do during a program

• We do not show advertising to participants.
• The program course is gifted free. No payment is required to complete it. Only the parent's account can transact for any other Tālapatram offering, and we do not target marketing at children.
• We do not share individual child data with the partner school. Only the aggregate completer list (first names + classes) is shared, and only with the Principal who endorsed the program.
• We do not profile children or use their data for any purpose other than program operation.

Right to withdraw

The parent may withdraw the child from a program at any time. Data deletion is honored within 15 days of request. Email schools@talapatram.ai for withdrawals or queries about a specific program.

Data Retention

• Chat History: Stored locally until you delete it
• Server Logs: Retained for up to 30 days for technical purposes
• Account Data: Retained while your account is active

International Data Transfers

Your data is stored in India. The service providers listed above may process it in other countries, mainly the United States. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will:

• Notify you of significant changes via the App
• Update the "Last Updated" date
• Continue to protect your data under updated terms

Compliance

This Privacy Policy works towards compliance with:

• Digital Personal Data Protection Act, 2023 (India)
• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)

We are an early-stage Indian company and this policy is maintained in good faith by our team. It has not yet been formally reviewed by external counsel; we will engage counsel and update this policy as we scale and as DPDP Rules are notified by the Government of India.

Your Consent

By using Tālapatram, you consent to this Privacy Policy and our Terms of Service.

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Namaste!
Protecting your privacy while sharing ancient wisdom